Refund policy

Return & Refund Policy – Drovaa

Return Window
Returns are accepted within 7 days of delivery.

Eligibility
Items must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

• Personal care items

• Customized products

• Items marked "non-returnable"

Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 48 hours with proof (photos/video).

Refunds
Refunds are processed within 5–7 business days after approval.

COD Orders
Refunds for COD orders are issued via bank transfer or UPI.

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